EGHNA Development and Support

EGHNA Job Description

Applications should be emailed to admin at eghna dot com

Job Title: Partner Account Manager (PAM)

Date: Jan 31, 2010

Division: Sales

Employment Status:

Employment type

Full time

Department: Business Development

Working hours

8am - 5pm

Lunch break

1 hour

Supervisor's Title: Business Development Manager

Weekend

Fri + Sat

Attendance

Flexible

Equal Opportunity hiring policy:

• We will not favor any race, gender, religion, or ethnicity.

• People with disabilities are welcome to apply and join.

Annual vacation

21 days

Sick leave

15 days

Contract term

2 years

Pay grade

Level 1

Principal responsibilities

1.

Partner recruitment

10

%

• Recruit new partners and work with them until a partnership agreement is signed

2.

Partner Account Management

50

%

• Prepare & execute business development plans with partners

• Support partner sales & delivery activities

3.

Business Development

25

%

• Research new solutions that benefit EGHNA's customers

• Build EGHNA's capacity to deliver new solutions

5.

Internal Training

10

%

• Training on the company products and technologies

6.

Internal Reporting

5

%

• Weekly, monthly, and quarterly reports

Total:

100

%

Position supervision:

• Quarterly: Performance KPI reviews

• Monthly: Performance KPI reviews

• Weekly: Status and progress reports

Supervisory responsibilities: none

Access to confidential information: Yes

• Confidential technologies

• Internal operational processes

• Customer and contracts database

Financial Responsibilities: yes

Language skills:

• Able to communicate in English, Arabic is an advantage.

• Able to deliver presentations in English. Arabic is an advantage

Required Education and experience:

• BA in Business, with focus on sales and marketing.

• 2 years of experience in a similar role (fresh graduates might be considered)

• Exposure to internet business technologies (CRM, content management, online collaboration, ...)

• Exposure to essential business processes, like Sales, Marketing, Operations, Support, ...

Required Skills:

• Effective presentation skills

• Ability to understand and analyze customer requirements

• Experience in developing and customizing PHP applications.

Required Training:

• None

Favorable training: candidates who had exposure to the following topics will have a better opportunity:

• NLP

• CRM or HRM

• Vtiger CRM

• Drupal CMS

Workplace Conditions

• Smoking in the office is not allowed

• Dress code: Smart casual in the office, Customer adaptive when facing customers.

• Free beverages and snacks during working hours

• Free meals if working outside working hours

Reimbursement

Monthly Reimbursements:

Sales Commission (Quarterly):

Contribution bonus (Annual):